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Why I am quitting Apple

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A friend of mine asserted yesterday that Michael Arrington’s decision to end his courtship with Apple was in part due to a negative mindset created by recent attacks on his journalistic and personal integrity (Twittergate, LeWeb), the stalking and threats he says cost thousands of dollars to counter and the huge bulls-eye that every bombastic public figure, from Perez to Loic  pins on every time they post an opinion. I thought it a bit too much info and a bit too personal a view from someone who has never met Arrington. I haven’t met him either, but, I digress….I am writing this post to agree, free of psychoanalysis, with Arrington, albeit for a few more reasons.

Most of us who have used Apple products since the days of Pong feel a special, though almost unnatural, attachment to our sleek, fashion conscious companions. But, of the four loves, romantic is the most fragile even though it has taken me months to decide to pack Apple’s bags. They are now filled with hundreds of adapters I can no longer match to the devices they were meant to support–and I’ll leave them on the curb for one of my Chinese neighbors who needs to replace some long, lost proprietary AC plug….  Yes, I have long wanted to break it off with the brand that, had I not allowed myself to be seduced by, could have spared me the dough for a new car or a down-payment on an apartment while leaving me plenty of cash for several Dell desk and laptops. Damn, it is like a relationship with a shoe crazed character in some sitcom, isn’t it?

All kidding aside (for now), my distrust of Apple after meeting an Asian Apple executive from Singapore who euphemistically asserted that Apple was “not a very CSR minded company,” but if I ever contacted him that he would “see to it personally” that three charities, for whom I serve as a board member. could buy from Apple at a discount as long as they did not publicize the good deed. I understand: A company like apple might well be inundated with requests from Slumdogs looking to better their lots and after all, that it what Foundation money is for:  Allowing cash-strapped NGOs and NPOs to feel better that they supported the world economy by purchasing their MACs at full price. Apple’s Asian office has returned neither my phone calls nor emails.

Then, I met the guys at a local Guangzhou authorized repair center who fixed a cracked screen with a used one and charged me retail, at the same time they installed a bogus Parallels and Windows platform in my Macbook Pro–also at cost.

Then after buying my iPhone I found I was locked out of buying music on iTunes (and a podcast I wanted to hear by Stephen Fry) because I now reside in China– heaven knows we cannot get pirated music anywhere except iTunes here.I cannot even buy a ringtone, or add video capability to my dismal excuse for a camera, without “cracking” my phone or buying the new and financially improved model with features my friends have had for months on their bootleg versions…

Dropping the Google Voice development (Arrington’s chief beef) did not bother me, other than to signal that if Apple will bend  to AT&T to save it a few bucks in VOIP losses they will certainly kiss the PRC’s asks for blocking and censorship demands in the Chinese market. I don’t need any more difficult a time accessing the net, thanks.

Fake iPhone

And now they have entered into the dark side of brand gaffe creations generally reserved for companies like Sony and have remained silent (the old maxim of the law was “Silence gives consent”) about important issues regarding the reported suicide of a worker at Foxconn, Apple’s manufacturing partner in China, who has been under investigation before for worker abuse. The worker claimed  he was beaten by security personnel after he reported that a prototype of a new generation iPhone had disappeared. Apple showed incredible insensitivity and arrogance by letting Foxconn pay a paltry sum in compensation for his death, and worse yet, gave an Apple computer as part of their sad mea culpa deal.

I am done with Apple and headed to any company that looks to be more socially aware and less like a well- traveled mistress of conceit, repression and greed.


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